From big time sales gurus to up-and-coming retail experts, we've assembled a roster of educators guaranteed to inform, entertain and inspire independent jewelers who serve every kind of clientele in every corner of the country. Don't forget to check back, as we're continually adding new names to this already-impressive list.
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Keynote Speakers
Jeffrey Gitomer
Headlining the year's special series is the author of four The New York Times bestsellers, including The Sales Bible, Jeffrey Gitomer. A master of sales, customer loyalty and personal development, Jeffrey is renowned for giving audiences information they can profit from immediately. And he does so in the funny, in-your-face style that landed him next to Art Linkletter, Colin Powell and Zig Ziglar in the National Speaker Association's Speaker Hall of Fame. Sponsored by Platinum Guild International.
Harry Friedman
An international retail authority, bestselling author and consultant, Harry's groundbreaking high-performance training systems have been used by over 500,000 retailers, including jewelers from Cartier and Swatch to the smallest independents, to routinely deliver more sales. His appearance is sponsored by The Friedman Group.
Jim Ackerman
A renowned marketing speaker, coach, author and copywriter who specializes in direct response and alternative marketing, Jim helps independent jewelers dramatically increase sales and profits through smarter, results-driven, "genetically engineered" sales systems. His April 23 session is sponsored by Lashbrook.
Shane Decker
President of Ex-Sell-Ence, Shane Decker Sales Academy, and regular INSTORE contributor, Shane teaches retailers the anatomy of a sale, how to handle objections, closing skills, the art of the turnover, to recognize sales profiles and much more - all with the fervor of a televangelist.
