I liked the seminars located on the sales floor so that you could easily go to a seminar and then return to buying. I also liked the layout. It was easy to find what we needed. Jim Sickinger, Sickinger's Jewelry, Lowell, IN

Sunday Pre-Show Conference - SU-4 Tip Sheet: Effective Clienteling

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Date/Time:

April 25 2010
8:30 AM-9:45 AM

Janice Mack Talcott, President, Janice Mack and Associates

Seminar Details
(Classroom/Discussion) When done correctly, clienteling drives traffic and increases customer purchasing. This session explains how and when to touch customers — in ways they welcome and appreciate. It includes proven techniques to generate traffic, including specific timing and precise scripts for follow-up calls, celebration reminders and the effective use of wish lists.